Support
Questions, problems and how to reach us.
Contact us
Email us and describe what happened, including your device model and the app version from Settings.
support@tradingpractice.ioWe reply within 2 business days.
Common questions
- What is Trading Practice?
- An educational trading simulator. You work through lessons, practise on a simulated market with a virtual balance, and keep a journal of what you did.
- Is real money involved?
- No. There are no deposits, no withdrawals and no real trades. Every balance, position and result in the app is simulated and has no monetary value.
- Do I need an account?
- No. There is no registration and we never ask for your email. Your progress is stored on your device.
- How do I reset my progress?
- Settings → Privacy → Reset all data. This erases your lessons, journal, trades and settings from the device. It cannot be undone and there is no backup.
- Does the app send my data anywhere?
- Only anonymous usage analytics, and you can switch those off in Settings → Privacy. Your lessons, trades and journal never leave your device.
- What permissions does the app need?
- None. It does not ask for your camera, photos, location, contacts or microphone.
- I changed phone and lost my progress.
- Progress lives only on the device that created it. There is no account and no backup, so it cannot be transferred or recovered.
Legal
Last updated: 28 August 2026